Welcome!
Report
Back 
Frequently Asked Questions
S.No Subject Query Answer
  1     2     3  
1 head of account respected sir 230diet bill november-2013tbr number jenarated and up load treasury but head of account not opened please rectify Sir, Head of Account selection is not required after uploading the bill to treasury
2 cosmaticsbill sir, november-2013 cosmatic bill is generating only 37 students of rs 2297-00.I marked attendance in november 56 students please salved the problem. November cosmetics bill will be generated based on October attendance.Students those have 15 or more days attendance in October month they will get Cosmetic charges for November month.Please check October Attendance.
3 about diet bill T B R No 2013000015,by some reason i have cancelled the bill, after uploading to the treasury. Then it is cancelled in treasury .But now iam not able to submit it through my login Sir, it is not possible to delete the diet bill, if you have generated the bill for next month. Here you have generated the bill for November with TBR 2013000017. You need to delete this bill also
4 SW Residential Schools Particulars of SW Residential Schools/Jr. Colleges of Khammam District are not enabled in the LOGIN of DD SW Khammam to map FP Shops. Sir, SW Residential School registration screen will be provided in Head Master login and the logins will be provided by 2-July-2011. Regarding Jr. Colleges entry we need to get clarification from Head Office.
5 Cosmetic Bill purpose I have entered the November-2013 Boarders Attendance and closing the Boarders Attendance and purchase & issues ! Cosmetic Charges Bill Zero so Please clear the problem Sir ! The cosmetic bill will be generated for the students who have more than 15 days attendance in previous month.
6 NOT OPENING OF USER ID WHEN THE USER ID OF GOVT. SWBH-B, MAHABUBNAGAR FEEDED IN EHOSTEL HOME PAGE THE WEB SITES REPOLIES THAT, THE USER ID NOT EXIST GOVT. SW BOYS HOSTEL-B, MAHABUBNAGAR and GOVT. OF SW GIRLS HOSTEL, MAGANOOR both the hostels having the same DDO code. So userid is duplicate. Send the Correct DDO codes. We will check and create the userids.
7 marking attendance from when entering attendance of boarders in the site . when will be started sir The service of Boarders Attendance will provide soon.
8 EDIT OPTION SIR OUR KURNOOL DIST SW HOSTELS LIVING ROOMS ARE WRONG HOW TO EDIT AND ADD THE LIVING ROOMS SIR. The service is already provided in DSWO login under Edit option.
9 EDIT HOSTEL ADMISSION FORM IS THERE ANY PROVISION FOR PROVIDING TO EDIT HOSTEL ADMISSION FORM IN DSWOs LOGIN. Edit option will be provided shortly.
10 i want to delete house rent i want to delete house rent from non planing, and put in to planig, it cannot be deleted ,plz delete august, september,october house rent You have to delete them in STO or in DDO Request Portal and then delete them in eHostels using the option "Treasury Bills -> Bills Generated"
11 SCHOOL MAPPING PROBLEM WE HAVE ADDED GOVT BOYS HIGHSCHOOL (CODE- 1613611) TO THE LIST ON 28THJULY. ITS NOT SHOWN IN MAPPING LIST TO ZAMISTANPUR HOSTEL EVEN ON 29TH JULY. KINDLY ADD TO LIST The School which you have sent is already added. but added in some other mandal. Please add again. while adding the school you need to select the mandal, where the hostel is located.
12 To Lgin the site DDO CODE :- 0516-2402-006 is requesting to open the site. This DDo is unable to the open the site. Nothing issue with the login. If you forgot the password, contact DSWO. The service to reset the password of hostel userid is available in DSWO login under General menu, Change HWO Password sub menu.
13 Registration of Hostels Tagging of SW Hostels to Fair Fresh shops Rectified the issue by deleted the duplicate entries leaving the latest entries.
14 TO ENTER DATE OF STUDENTS SIR WE WANT ENTER DATA TO THE ONLINE WE DONT KNOW SIR HOW CAN WE GET THE PROCESS Please login with your userid and password. Userid is your hostel ddo code. After login, In registration menu click on Admission Form. You can enter the Student details.
15 NOT DISPLAYING COLUMN NO. 11 (B) SCHOOL NAME NOT DISPLAYED Please contact your DD/DSWO and ask him to map the required schools for getting the list in your student registration screen.
16 Remove an employee with the following details Employee id: 19318, Nmae: C. Ramesh, Designation: Tutor Details: It was entered double time. Contact your DSWO to delete Registered Hostel staff.
17 MAPPING SCHOOLS SOME SCHOOLS ARE NOT LISTED. THAT'S WHY WE WERE NOT MAPPED IN THE HOSTEL REGISTRATION. IT IS INCONVENIENT TO ENTER THE STUDENTS DATA IN ADMISSION FORM IN HWOs LOGIN. KINDLY RECTIFY THE PROBLEM. Sir, Please send us the schools list which were not listed. We will check them with the database and will insert them, so that you can map them to hostels.
18 WRONG ENTRY OF SCHOOL ATTENDANCE ON HOLIDAY IHAVE ENTERED SCHOOL ATTENDANCE ON HOLIDAY AND ON WORKING DAY I DIDNOT IHAVE TO CHANGE IT PLEASE GIVE SUGGESTION FOR CORRECTION THANK YOU Hostel Daily Attendance Edit service will not provide. Please contact Head Office in this regard.
19 Boarders Registration Sir, Some HWO's made double entries by mistake. So provide delation option in the hostel login. As if now Student deletion service not available in HWO login. Please send the student ids we will delete from our end.
20 School name canot display When we are filling hostel application in the online the school names can'ot display in the list Please contact your DD/DSWO and ask him to map the required schools for getting the list in your student registration screen.
21 SWhostel login student applicationregisteredform--mention the username and password Please contact your DSWO.
22 I marked presents on sun day i.e..04.09.2011un known sir,I marked presents on sun day ,i.e.04.09.2011 in school went coloum,on this day the borders didnot go school. i have little bit computer knowkedge only, so i have confused and i did mistake,i tried to rectify the problem.i didnot find the solution.plz tell me how to solve my problem. thanking you. Editing of hostel attendance not possible. Please contact Head Office in this issue.
23 checking status How to check the details of the students which i have been entered? The Report is provided in your login.
24 not loginen dear sir, am D.OBULAMMA HWO in kalyanadurgam in anantapur dist. my DDO no:1008-2402-010 and am entering pass word "guest" but that conn't logined so please tell me pass word. thnk you sir, Sir, you already changed your password on 16 July. Please update your phone number from your DSWO login. We will send you the password to your mobile.
25 changes to be made in the registered student details i have wrongly submitted a student joining date, how can i make changes to it? The edit service to hostel Admission form will be provided soon. After the service is available you can edit the data.
26 HOSTEL TYPE CHANGE SW BOYS HOSTEL TURUPUPALLI PRIVATE BUILDING BUT SHOWIN WEBSITE GOVT BUILDING PLEASE CHANGE HOUSE RENT PER MONTH 6533.00 WITH EFFECT FROM 01-04-2011 Contact your DSWO to change your hostel building type to Rented Building.After updated your can generate the House Rent bill details.
27 Boarders Registration Some of the Boarders nothaving Ration Cards.Their registration is pending.Delete mandatory option to Ration Card. it is very useful Ration card field is optional.
28 Student Application How to submit the student biodata in application For entering the student details and generating bills DDO logins for HWO will be provided shortly.
29 Present Year School Codes Hi Sir, We are facing problem while submitting the admission form that not able to select the "Student Present Studying Year & Code". So, please go through the issue and revert Please contact your DD/DSWO and ask him to map the required schools for getting the list in your student registration screen.
30 about tutor charges From December month it is announced that tutor charges raised. but the bill from December month is also showing two thousand rupees only Contact your DSWO to update your Charges.After updated delete specific month tutor bill details and re-generate the bill.
31 School Mapping No Schools Found for mapping in the respective Mandal of the Hostel (or) You have not Mapped the schools to Hostel earlier Service to Add Schools is provided in the DSWO Login Under Registration Tab on Menu. Please Add all the schools which are not displayed in Map Schools. Later on Map the schools to the Corresponding hostels.
32 SWD WGL DIST STUNDENTS APPLICATION FORM IS NOT AVALBLE REGARDING SIR, IN HWO'S LOGIN STUDENTS APPLICATION FORM IS NOT AVAILABLE FROM YESTERDAY. There is no such issue. Please verify again, if the issue still remains please give the ddo code of the HWO.
33 School code not found school code not found Please use the service "ADD SCHOOL" provided in DSWO login for adding new schools not found in the list.
34 Delete Double entry Sir if any boarder r enroll in double entry pl give me delete option. Right now deletion service not available. Please send the unique ids so that we can delete the duplicate entries
35 About School Name How i insert school name in admission form Please contact your DD/DSWO and ask him to map the required schools for getting the list in your student registration screen.
36 Boarders Registration Sir! Boarders Registered particulars are not available in Hostel (HWO)login. If you put it in Hostel login as reports the HWO's will know the correct no. of boarders registration. Sir, The report is provided in both DSWO and HWO login.
37 PASSWORD SW BOYS HOSTEL NO 3,ELURU PASSWORD AND ID NOT OPENED DDO CODE 0401-2402-008 Password can't be informed through this application. Cantact your DSWO. Ask them to send a mail to reset your password.
38 UNMAPPED SCHOOLS SIR, HOW MUCH TIME TO TAKE FOR MAPPING THE SCHOOL WHICH WAS SUBMITTED BY US IN "ADD SCHOOLS" OPTION. IS THERE ANY PROVISION TO GIVE MESSAGE WHEN IT WAS ENABLED IN OUR LOGIN. Sir, the maximum time will be 24 Hrs. But for a few days we will add them within a couple of hours. Any how after adding the schools your DSWO has to map for the hostels.
39 school names noto opening sir school codes & names are not opening when i am filling the student`s hostel application form Contact your DSWO to add schools in the mandal. Service to Add Schools in mandal is provided in the DSWO Login Under Registration Menu. Ask them to Add all the schools which are not displayed. And Map the schools to hostel.
40 ITEM DETAILS WHILE EDITING THE STUDENTS DATA "ITEM DETAILS TO THE BOARDERS IN THE HOSTEL" IS NOT ENABLED. KINDLY ENABLE THIS ITEM, TO MAKE MODIFICATIONS. The Edit service for student issued items not available now. Will provide soon.
41 Students Hostel Admission Form Student's Hostel Admission Form is not kept in Online for making data entry in S.W. Hostels Monitoring System Sir, Hostel Admission Form is provided in HWO login, and HWO logins will be provided by 2-July-2011.
42 DISPLAY OF UPDATED RECORDS. MAY PLEASE BE PROVIDE AN OPTION REGARDING THE DISPLAY OF STUDENT RECORDS WHICH WAS ENTERED BY THE HWOS/ASWOS CONCERNED IN THEIR LOGIN AND ALSO THE EDIT/MODIFY & DELETE OPTION. Sir, Report is already provided in DSWO and HWO login. The Edit/Delete option will be provided shortly.
43 UPLOADING OF PHOTOGRAPH How can i upload photograph of boarders whom i have already entered in the site As if now the service to edit the student basic information is available. Not photograph. It is optional.
44 removal of boarders in the middle of the month if we delete a student in the middle of the month what about his attendance for the period of removal. Is it counts for calucalation for balance sheet and attendance sheet Sir, you should not delete any student. We will be a new service for Drop Out Students. You can use that service.
45 editing entries by mistake some field is filled with wrong data and submitted.Now how to rectify it Edit screen of Student's Registration will be provided shortly. You can use that service to make the changes.
46 REGARDING DIET BILL OF DECEMBER 2013 Sir, i have uploaded to treasury diet bill of dec-2013 with out entering vegetable expenditure. so, kindly give me the suggetion how enter vegetable expenditure in same bill? Madam, you have to cancle the uploaded bill at STO or in your DDO Request protal. Then you have to delete the bill in eHostels. Reopen the purchases and regenerate the bill
47 Present School Option Not Opened Present School Option is Not Opened Please contact your DD/DSWO and ask him to map the required schools for getting the list in your student registration screen.
48 local holidays Is it necessary to entry local holidays before starting 1st of the month like general holidyas No, you can enter in between the month also. But you should not enter attendance for that day.
49 EDIT ROOMS PROVIDE AN OPTION TO MODIFY THE ROOM MEASUREMENTS AT AN EARLY DATE. Room measurements edit or delete service available now in DSWO login. Please check.
50 Reports Sir, I can't view the reports of the submitted applications and the list Please check on menu reports. Click on sub menu Students registered. You can get a list of registered students.
51 Mapping of Schools Sir! The Schools List was not added in Hostel registration.Hence Boarders data was notregistered.Kindly Mapp Schools in Tanuku Mandal to SWGH,TANUKU Please contact your DD/DSWO and ask him to map the required schools for getting the list in your student registration screen.
52 REMOVE OF DOBUL ENTY HOW REMOVE THE DOUBLE ENTRY IN RRENEWAL BOARDERS Please send the unique ids of boarders to delete. We will delete the double entry.
53 HMS BY MISTAKE ONE APPLICATION FEEDED TWICE You can view the registered boarders in the reports menu. Send the student unique id which one to delete. We will check and delete the duplicate entry.
54 MANDALS CHANGE IN SOME CASES, THERE WILL BE A MANDAL'S CHANGE IN PREVIOUS CLASS TO PRESENT CLASS. WHAT WE HAVE TO DO IN THOSE CASES. You can select the previous school by selecting the district and mandal in the Hostel Admission Form.
55 School Attendance Sir, I have forgotten to click the option 'WENT TO SCHOOL' for the dates 17.8.2011, 18.8.2011 and 19.8.2011 Edit option for the Attendance not provided. Please contact Head Office.
56 Bank name and code included Sir, Please enter SVGB,Laveru enter and code Sir, only nationalized banks are allowed to enter. So please contact Commissioners Office in this regard.
Totals
Excel Print
Note : All values are in numbers
CopyRight ©

Centre for Good Governance, Road No. 25, Jubilee Hills, Hyderabad -500033, Andhra Pradesh, India